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Service Market

01

Market Analysis and Positioning

Market Research: We will continuously conduct global market research, analyze regional market demand, industry trends, competitive environments, and customer preferences, and identify key target markets. Based on market characteristics, we will adjust product portfolio and promotion strategies to enhance product competitiveness.

Market Positioning: The company will focus on expanding markets with high demand for high-quality enclosures, cabinets, and custom sheet metal products, such as Europe, Southeast Asia, the Middle East, and Africa. Our goal is to become a reliable partner in the global sheet metal processing industry, meeting the diverse needs of customers in different countries and regions.

02

Product Strategy and Localization Services

Product Customization: Based on the needs of different international markets, we offer flexible product customization services, covering aspects such as enclosure design, functionality, and material selection. The company will further develop innovative products that meet international market standards and ensure compliance with international certification requirements (such as CE, ISO, etc.).

Localization Services: We will establish after-sales service networks in key markets, providing timely technical support and maintenance services to ensure the efficiency and stability of customers' use of our products. Local sales representatives will be arranged to better communicate with customers and understand their specific needs.

03

Brand Building and Promotion

Brand Promotion: By participating in international exhibitions (such as electronics and industrial machinery expos), online marketing (such as social media promotion, Google ads, and industry website partnerships), and professional publications, we will continue to raise the international visibility of our brand.

Digital Marketing: We will fully utilize the company's website and social media platforms to release product information and industry news, attracting potential customers globally. We will increase our exposure in international markets through multilingual website support and search engine optimization (SEO).

04

Partners and Channel Expansion

Distribution and Agency: Actively establishing partnerships with international distributors and agents to expand sales channels and improve product coverage. The company will provide comprehensive support, including product training, technical guidance, and marketing materials to assist partners in their sales efforts.

Strategic Partnerships: The company will establish strategic partnerships with well-known international enterprises, research institutions, and associations to promote technological cooperation and resource sharing, further enhancing our influence in international markets.

05

Export and Logistics Management

Efficient Logistics: We will optimize our international logistics system to ensure products are delivered safely and efficiently to global customers. The company will cooperate with reliable international logistics companies to offer convenient transportation and delivery services.

Tariffs and Compliance: Strictly complying with international trade regulations, improving the export compliance system, ensuring products meet the legal requirements of various countries, reducing trade barriers, and minimizing risks.

06

Customer Support and After-Sales Service

Customer Training: Providing professional product usage training for international customers, including equipment installation, maintenance, and operation guidance to help customers use our products efficiently.

After-Sales Service: Establishing a global customer service system, offering 24/7 technical support and quick repair services to ensure customer issues are resolved in the shortest time possible.

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Serving regions

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Partners

01

Market Analysis and Positioning

Market Research: We will continuously conduct global market research, analyze regional market demand, industry trends, competitive environments, and customer preferences, and identify key target markets. Based on market characteristics, we will adjust product portfolio and promotion strategies to enhance product competitiveness.

Market Positioning: The company will focus on expanding markets with high demand for high-quality enclosures, cabinets, and custom sheet metal products, such as Europe, Southeast Asia, the Middle East, and Africa. Our goal is to become a reliable partner in the global sheet metal processing industry, meeting the diverse needs of customers in different countries and regions.

02

Product Strategy and Localization Services

Product Customization: Based on the needs of different international markets, we offer flexible product customization services, covering aspects such as enclosure design, functionality, and material selection. The company will further develop innovative products that meet international market standards and ensure compliance with international certification requirements (such as CE, ISO, etc.).

Localization Services: We will establish after-sales service networks in key markets, providing timely technical support and maintenance services to ensure the efficiency and stability of customers' use of our products. Local sales representatives will be arranged to better communicate with customers and understand their specific needs.

03

Brand Building and Promotion

Brand Promotion: By participating in international exhibitions (such as electronics and industrial machinery expos), online marketing (such as social media promotion, Google ads, and industry website partnerships), and professional publications, we will continue to raise the international visibility of our brand.

Digital Marketing: We will fully utilize the company's website and social media platforms to release product information and industry news, attracting potential customers globally. We will increase our exposure in international markets through multilingual website support and search engine optimization (SEO).

04

Partners and Channel Expansion

Distribution and Agency: Actively establishing partnerships with international distributors and agents to expand sales channels and improve product coverage. The company will provide comprehensive support, including product training, technical guidance, and marketing materials to assist partners in their sales efforts.

Strategic Partnerships: The company will establish strategic partnerships with well-known international enterprises, research institutions, and associations to promote technological cooperation and resource sharing, further enhancing our influence in international markets.

05

Export and Logistics Management

Efficient Logistics: We will optimize our international logistics system to ensure products are delivered safely and efficiently to global customers. The company will cooperate with reliable international logistics companies to offer convenient transportation and delivery services.

Tariffs and Compliance: Strictly complying with international trade regulations, improving the export compliance system, ensuring products meet the legal requirements of various countries, reducing trade barriers, and minimizing risks.

06

Customer Support and After-Sales Service

Customer Training: Providing professional product usage training for international customers, including equipment installation, maintenance, and operation guidance to help customers use our products efficiently.

After-Sales Service: Establishing a global customer service system, offering 24/7 technical support and quick repair services to ensure customer issues are resolved in the shortest time possible.

Cooperation Process

Demand Communication and Consultation

Customer Requirement Analysis: Customers can contact us via phone, email, or online consultation, providing detailed project requirements and specifications. Our sales team will communicate with customers in-depth to understand project details and offer professional advice.

Technical Consultation: For technically complex projects, our engineering team will participate in the requirement discussions, providing feasibility analysis and technical support to ensure the project proceeds smoothly.

Solution Formulation and Quotation

Customized Solutions: Based on customer requirements, we will formulate detailed product designs and production plans, including process flows, material selection, and delivery schedules. If needed, we can provide design drawings or sample production services.

Quotation and Confirmation: The company will provide a detailed quotation, including product specifications, quantity, unit price, delivery time, and payment terms. Once the customer confirms the quotation, we will sign a contract or agreement to specify both parties' cooperation terms.

Sample Production and Confirmation

Sample Production: If required, the company will produce samples based on the plan and conduct strict quality inspections to ensure they meet customer requirements. Once completed, we will send the samples to the customer for confirmation.

Sample Confirmation: After receiving the sample, the customer can review it. If adjustments are needed, we will modify the sample based on feedback until the customer is satisfied.

Mass Production

Order Confirmation: After the customer confirms the sample and signs the contract, we will arrange for mass production. The company will strictly follow the production plan in each process step, using advanced equipment to ensure product quality and production efficiency.

Quality Control: During production, our quality management team will monitor the process and conduct multiple quality checks to ensure that each batch meets industry standards and customer-specific requirements.

Logistics and Delivery

Packaging and Shipment: After production is complete, the company will professionally package the products to ensure transportation safety. We will arrange logistics transportation based on customer requirements and provide tracking services to ensure timely delivery to the designated location.

Delivery Documents: Upon delivery, we will provide complete relevant documents, including product certificates, quality inspection reports, and user manuals for customer acceptance.

After-Sales Service and Support

Installation and Maintenance Guidance: If required, we will provide installation technical guidance and maintenance recommendations to ensure correct usage and maintenance of the product.

After-Sales Guarantee: The company has a dedicated after-sales service team to provide technical support and address customer queries. If any quality issues arise within the warranty period, we will respond quickly and provide solutions to protect the customer's rights.

After-Sales Service

Quality

Service

Guarantee

Service Info

Consultation

Support

Issue Handling:

If a product failure is caused by quality issues, we provide technical support and repair suggestions. Customers need to provide detailed fault information and proof of purchase, and we will handle it according to the actual situation.

Repair Suggestions:

Provide detailed repair advice and guidance for product issues, helping customers find suitable local repair services.

Timely Response:

We promise to respond within 24 hours after receiving customer inquiries or requests, and provide solutions as quickly as possible.

Continuous Improvement:

We continuously monitor the quality of after-sales service and customer feedback, constantly improving service processes to ensure the best experience for customers using our products.

Warranty Service:

All products come with warranty services. If a quality issue occurs during the warranty period, we will repair or replace the product. For detailed terms and conditions, please refer to the warranty policy.

Service Feedback:

Through after-sales service, customers can provide feedback and suggestions, which we use to continually improve our products and services to increase customer satisfaction.

Repair Service:

We provide technical support and local repair suggestions to help customers solve issues with their products.

Product Technical Support:

We provide detailed product manuals and technical documents to answer technical questions customers may have during product use.

Problem Diagnosis:

Based on the customer's description of the issue, we help diagnose the problem remotely and provide solutions.

Customer Service Hotline:

We offer a 24-hour hotline where customers can contact the after-sales team via phone or email for technical support and problem-solving.

Online Support:

Customers can submit issues or requests via our website or online customer service platform, and we will respond as quickly as possible.

Frequently Asked Questions

How to avoid surface scratches or marks during sheet metal processing?
Choose the right material: Use metal sheets with smooth surfaces and avoid materials with existing defects.
Proper storage and handling: Ensure that metal sheets are not in contact with hard objects during handling and storage to prevent surface scratches. Appropriate tools and equipment: Use suitable cutting and stamping tools, and ensure that the tools are sharp to avoid surface damage due to improper or worn-out tools.
Surface protective film: Apply a protective film on the metal surface before processing to reduce the risk of scratches.

There are burrs on the cut parts during sheet metal processing. How to remove them?
Burr removal tools: Burrs can be removed using deburring machines, hand polishing, abrasive wheels, angle grinders, etc.
Cutting process improvement: Adjusting parameters like cutting speed and pressure to reduce burr formation.
Using deburring solution: In some cases, applying a deburring solution can effectively remove microscopic burrs from metal surfaces.
Control stamping depth: Reducing burrs during stamping by adjusting the die precision and stamping force.

What should I do if the angle is not accurate during bending?
Equipment accuracy problem: Ensure that the accuracy of the bending machine equipment is correctly adjusted, and check whether the working status of the equipment (such as hydraulic system, mold, etc.) is normal.
Mold selection: Use a mold suitable for material thickness and bending angle, and ensure that the size and angle of the mold meet the requirements.
Material thickness consistency: Ensure that the thickness of the material used is consistent. Uneven thickness may lead to inaccurate bending angles.
Preheating before bending: For some materials, preheating can reduce stress concentration and improve bending accuracy.

What should I do if the sheet metal is broken during stamping?
Mold design issues: Check whether the mold design is reasonable and ensure that the size and shape of the punching hole meet the specifications. If necessary, trim the mold to avoid excessive wear.
Material issues: Check the quality of the material to ensure that the metal sheet used is free of defects such as cracks and bubbles. If the material itself has defects, it may break during the stamping process.
Stamping speed is too fast: Appropriately reduce the stamping speed to avoid uneven stamping due to stamping too fast, which increases the risk of breakage.
Stamping pressure adjustment: Check whether the pressure of the stamping machine is suitable for the thickness and strength of the material. Too high or too low pressure will cause material breakage problems.

After sheet metal processing is completed, the dimensional error exceeds the standard. How to solve it?
Equipment calibration issues: Check whether the processing equipment has been calibrated to ensure that the equipment accuracy meets the requirements during the processing.
Cutting and punching accuracy: Adjust the cutting, punching and bending process parameters to ensure that the accuracy of each process is within the allowable tolerance range.
Measuring tool issues: Use accurate measuring tools (such as three-coordinate measuring machines, calipers, etc.) to measure dimensions to ensure that there are no errors during the processing.
Material thermal expansion: Metals expand during heating and contract when cooled. When processing in a high temperature environment, the thermal expansion factor of the material needs to be considered.

What should I do if corrosion or rust appears on the surface of sheet metal?
Choose the right material: For environments prone to corrosion, try to choose stainless steel or galvanized or anodized materials.
Surface protection: Use anti-rust coating or paint to protect the surface of sheet metal parts to prevent metal from direct contact with humid air.
Improve storage conditions: Ensure that sheet metal parts are stored in a dry and ventilated environment to avoid erosion by moisture or chemicals.
Regular maintenance: If sheet metal parts are exposed to the outside environment for a long time, regularly clean the surface, maintain the coating or repaint.

What should I do if welding defects (such as pores, cracks, and welding deformation) occur during sheet metal welding?
Porosity problem: Check welding materials and welding process parameters to ensure that the welding materials used meet the requirements and control the gas flow during welding.
Crack problem: Avoid using too high current and heat during welding, avoid rapid cooling, and prevent stress concentration caused by excessive temperature difference. Use suitable welding materials and welding process.
Welding deformation: Use segmented welding and a reasonable welding sequence to reduce deformation caused by thermal stress and avoid welding too many areas at one time.

How to ensure dimensional stability after welding during sheet metal processing?
Welding process control: Select a welding process suitable for the material to ensure that the heat input during welding is appropriate and avoid material deformation caused by overheating or overcooling.
Welding sequence and method: Use a symmetrical welding sequence and a reasonable welding method, weld gradually in multiple times, avoid excessive heat concentration, and reduce welding stress.
Post-processing process: After welding, appropriate stress relief heat treatment can be performed to relieve residual stress, thereby reducing deformation and cracking.

What should I do if the surface of the processed sheet metal is uneven?
Check material quality: Make sure the material has no obvious waves or uneven defects. Use materials with smooth surfaces for processing.
Correct process parameters: Adjust process parameters such as pressure and temperature during processing to ensure that the metal will not deform during processing.
Choose the appropriate process: In processes such as bending and stamping, reasonably control process parameters to avoid uneven metal surfaces caused by uneven forces.

What should I do if thermal deformation occurs during processing?
Control heat input: Adjust the heat input of cutting, welding and other processes to avoid excessive temperature causing thermal deformation of metal. Use cooling equipment: Use water cooling or air cooling devices to help cool the metal during processing and reduce deformation caused by temperature difference. Choose materials reasonably: Some metals are more sensitive to thermal deformation. When selecting materials, materials with smaller thermal expansion coefficients should be given priority.

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